Those new to Zoom can read our step-by-step guide here. This will tell you how to set up Zoom so that you can join the class. Your tutor will be able to help you with technical questions once you have joined the class.

We have also produced a short guide to the basic features of Zoom, and useful points of Zoom etiquette, so all Zoom users should read it – click here.

We want to make sure that your online experience is as safe and happy as possible. SMG has produced a Safeguarding Policy which has recommendations about staying safe online for both students and tutors. You can read it here.

Zoom for Absolute Beginners

We are running pre-term support sessions for those who are not confident about using Zoom and have not used it before. These will be led by Development Worker Sarah Northcott and supported by Coordinator Helen Reid and members of the SMG Board. These sessions will help you use Zoom’s basic features and will include telephone support for those struggling to get Zoom to work. If you are confident in using online technology, please don’t book a place – if you can get to your first class, your tutor will help with any further questions. These sessions are free but must be booked.

You will be sent more information about the session a couple of days beforehand. When you book your place, you will be asked what device you will be using for Zoom e.g. PC/Mac/laptop/tablet/smartphone.

As Zoom works slightly differently on each, we need to know what you will be using so that we can give you the right instructions at the session.

Please signIN and, under new booking, choose one session:

Tuesday 1st September 2pm – 3pm or Tuesday 1st September 7pm – 8pm

**Due to part-time office hours please contact us to let us know that you’ve booked a  session. We will then email you in advance of the 1st September – thanks**