In-person Workshop FAQ

When will I get the resources?

SONG WORKSHOP:

Any resources will be emailed to you in advance of the workshop.

TUNES WORKSHOP:

The tunes will be available to download from our website a week before the workshop. We’ll send you all the information you need to do this.

How do I buy a workshop ticket through the SMG website?

If you are new to Scots Music Group – welcome! To buy a ticket please Sign up through our website. This allows us to email you with confirmation of your booking, the Zoom details, a link to the workshop resources and contact you in the unlikely event that the workshop is cancelled. Please Sign up here. After which please Sign in to buy a ticket/s.

If you have registered your details with Scots Music Group Sign in and click on New booking to buy a ticket/s.

Can I buy more than one ticket in a single transaction?

Yes. Our ticket sales are set up to allow two ticket purchases per customer. Please note that is the second ticket is for someone not in your household please contact us with their email/phone number so that we can share the Zoom and resource details with them.

Do I have to buy my ticket online?

We encourage purchasing tickets online for participants’ convenience. If however you can’t buy through the website please contact the office. You will be asked to pay for your ticket in advance by bank transfer, PayPal or cheque. Tickets cannot be purchased by card over the phone.

When does online booking close?

For in-person events this can vary. Please check the information on the workshop webpage.

Do I need SMG membership to attend the workshops?

No. The main benefit of SMG membership is the discount it gives on class fees. However there is no membership discount for workshop tickets.
If you would like to support the work of SMG please click here. For more information about membership click here.

Can I have a refund?

Workshops run according to demand and fees are non-refundable. If that would lead to exceptional hardship for you, then please get in touch with the office to explain your particular circumstances, which will be treated confidentially.
Please note that in the case of SMG cancelling this workshop day, e.g. due to low numbers, refunds will be given in full. If part of a day workshop is cancelled, a proportional partial refund will be given.